SAFETY GUIDELINES

Here at the iJUMP trampoline arena, your safety is our number one priority (as well as ensuring you are all having fun of course!). Jumping on trampolines is potentially a dangerous activity and is categorised as an extreme sport. As such, it is of utmost importance that all jumpers understand the risks and follow the set rules, safety guidelines and also jump within their own ability.

Our rules and guidelines are designed to minimise risk of injury to both yourself and others. Our staff is always present to ensure all our rules are adhered to and are always available to discuss any concerns you may have.

We accept no responsibility for any injuries that occur as a consequence of using our equipment, therefore, it is recommended that all of our guests read our guidelines below to ensure that together we can minimise the occurrence of injury.

We have designed a highly robust arena structure here at iJUMP and regular inspections are conducted by us to ensure that all the equipment is safe and secure. We train our staff to the highest standards and to ensure your safety we have a scheduled maintenance programme with trained staff performing both daily and weekly checks on all equipment.

Waiver Forms

We require that all jumpers over the age of 18 years complete a waiver form before entering the iJUMP arena (a parent/guardian must complete a waiver form for any jumper under the age of 18 years). Please note that you may be asked to provide valid photo ID on entry. Waivers must be filled out completely and correctly with all information required in order for them to be valid and allow access to the iJUMP Trampoline Arena.

THERE ARE NO EXCEPTIONS: (NO WAIVER = NO JUMPING!)

If you need assistance in completing the waiver for any reason, a member of our staff will always be on hand and eager to assist!

Download

iJUMP trampoline arena general rules and safety instructions

Always obey the instructions of our iJUMP staff.

Always watch out for other jumpers, jump within your abilities

NO children under the age of 7 are allowed to jump in the main iJUMP arena

To ensure a fun and safe jumping environment for all, we ask that you ALWAYS adhere to the following safety rules and guidelines:

Please DO…

  • Wear iJUMP trampoline socks while using the trampoline facilities.
  • Empty your pockets before jumping. The following items are not permitted on the trampolines: keys, phones, cameras, jewellery, spectacles or loose objects.
  • It is advised that all valuables belocked in your vehicle or left with a friend. iJUMP will not be held liable for any lost, stolen or damaged items brought onto our premises.
  • Enter and exit the trampoline areas cautiously and when it is reasonable for you to do so.
  • Be in control of your body at all times.
  • Jump with TWO feet and flexed knees.
  • Only one person per trampoline.
  • Always be aware of your surroundings and keep a safe distance from other jumpers.
  • Only perform tricks that you can do confidently and safely.
  • Perform single flips only.
  • Read the rules posted in each area (i.e. Dodgeball, The Foam Pit, Extreme Area, Basketball Hoops).
  • Always follow iJUMP staff’s instructions.
  • Adhere to the age, weight and height restrictions for each area.

Please DO NOT…

  • Do not wear shoes on the court.
  • Do not bring any food or beverages on the platforms or trampolines.
  • Do not run on the trampolines or anywhere in the park.
  • Do not lean or climb on netting.
  • Do not double flip. Double flips are extremely dangerous and can be fatal. As a safety measure to all our jumpers we prohibit this technique.
  • Do not land on your head or neck.
  • Do not have anything in your mouth (gum, candy, etc.).
  • Do not double bounce or affect another jumper’s bounce in any way.
  • Do not push, tackle, run on flat surfaces, race, or engage in horseplay of any kind.
  • Do not sit or lie on the court. If you are tired and need to rest, you must exit the court.
  • Do not attempt any skill or activity outside of your personal limitations, abilities or skill level.
  • Do not jump if you have health limitations, are under the influence of alcohol, drugs or if you are pregnant.
  • Do not jump if an iJUMP staff member is not present .

Please note:

  • Somersaulting can result in serious injuries. Although we allow it on our premises, please be cautious of the people around you and only attempt it if it is within your ability level to do so.
  • Attempting stunts over one’s skill level is not recommended. Approach one of our friendly iJUMP staff to understand your skill level, and in turn, learn ways to progress without putting your safety, and other guest’s safety, at risk.
  • The iJUMP team will try their very best to facilitate a safe and happy environment to make the iJUMP experience a positive one for all jumpers. However, disregarding any of our rules or general disrespect towards any of the iJUMP team members, other jumpers or our equipment will not be tolerated. Any individual that fails to comply with our rules and guidelines will be asked to leave the premises immediately.

Yellow Card – Red Card System

iJUMP operates a yellow and red card system. Any jumper endangering themselves or others will first be given a verbal warning.

Should the jumper persist in breaking the rules then they will be given a Yellow Card and an appropriate warning.

Any subsequent offending behaviour by the jumper will result in the jumper being given a Red Card, where they will be told to immediately leave the iJUMP arena and they will not be allowed to return to any session that day.

If an action is considered extremely dangerous then the iJUMP staff reserve the right to issue an immediate Red Card. Our referee’s decision is final!

Thank you for always following our safety guidelines.

Area Specific Rules

Foam Pit Safety

  • Strictly one person at a time.
  • Only ever jump into the foam pit FEET/BACK/BOTTOM FIRST.
  • NO Head Dives Allowed.
  • NO back flips into the foam pit.
  • Allow participants to exit the pit before jumping in.
  • Exit the pit as quickly and safely as possible.
  • Do not bury yourself or others in the pit.
  • Perform skills within your ability; injuries can happen in a foam pit. 
  • Do not remove the foam cubes from the pit.
  • Performing flips & tricks can result in serious injury, so please follow our rules to stay safe!
  • Always follow the iJUMP staff’s instructions.
  • Our general iJUMP safety rules & guidelines must be followed at all times.
  • Any items lost in the iJUMP arena or the foam pit cannot be retrieved until scheduled maintenance.

Dodgeball

Safety
  • Referee’s calls are final.
  • No front or back flips in this court.
  • No intense trampoline jumping in this court.
  • No intentional head/neck shots.
  • No line cutting.
  • When you are out, go to the END of the line.
  • Don’t cross the centerline of the court when playing.
  • Don’t kick the balls on the dodge ball court.
  • Do not push, tackle, run on flat surfaces, race, or engage in horseplay of any kind.
  • Always follow the court marshal’s instructions.
  • Our general iJUMP safety rules & guidelines must be followed at all times.
Rules
  • Game begins with both sides lined up on their back wall with an even amount of balls and players on each side.
  • You are OUT if you get hit by a live ball.
  • You are OUT if you have your ball caught by the opposing team.
  • You are OUT if you cross the centre line.
  • You are OUT if you throw a headshot.
  • LIVE BALL = a ball that has not touched anything else first.
  • DEAD BALL = once a ball hits anything.
  • You are allowed to block a ball with a Dodgeball you are holding.
  • THROW the Dodgeballs, don’t hold them.
  • First team to completely eliminate the opposing team WINS.

Extreme Area

  • Maintain one person per trampoline at all times.
  • Do not attempt any skill or activity outside of your personal limitations, abilities or skill level.
  • Perform at your own risk. Flips and other tricks can be dangerous.
  • Always be aware of your surroundings and keep a safe distance from other jumpers.
  • Do not double flip. Single flips are permitted.
  • Do not double bounce or affect another jumper’s bounce in any way.
  • Always follow the iJUMP staff’s instructions.
  • Our general iJUMP safety rules & guidelines must be followed at all times.

Slam Dunk Basketball Hoops Area

  • Strictly one person at a time.
  • No front or back flips in this court.
  • No intense trampoline jumping in this court.
  • Do not throw the basket balls at others.
  • No line cutting.
  • When you have completed your attempt, go to the END of the line.
  • Always follow the iJUMP staff’s instructions.
  • Our general iJUMP safety rules & guidelines must be followed at all times.

iKIDZ Play Area

Use of the iKIDZ facilities at the iJUMP Trampoline Arena is limited to children between the ages of 2 and 6 years of age. All children are to be supervised by a responsible adult at all times. Where you are responsible for such children you agree to be bound by these conditions on their behalf and you will directly supervise them at all times.

iJUMP Staff are trained to keep you safe.

All our staff members have undergone Level 1 First Aid Training and can assist with minor injuries should they occur. iJUMP has a level 3 trained First Aider on site at all times who can supply immediate treatment for more serious injuries.

Our rules are displayed throughout the iJUMP arena near to the respective jumping areas. All our guests are also given a safety briefing before they jump. The iJUMP staff will also ensure that the rules are adhered to throughout the iJUMP arena.

Terms and Conditions

Using iJUMP Trampoline Arena facilities is undertaken in accordance with the rules and conditions displayed throughout iJUMP.

When buying a ticket to jump at iJUMP Trampoline Arena, you are deemed to have understood and accepted the terms and conditions outlined in the below waiver.

IMPORTANT NOTICE PLEASE READ:

iJUMP is a supplier of recreational services, as defined in the Consumer Protection Act (“CPA”). The recreational services include participation in trampolining, playground activities, aerial sport technique development, similar leisure-time pursuits and “recreational activities”.

By purchasing a ticket from us, you agree that the supply of the recreational services and participation by you in the recreational activities is subject to the following terms:

Exclusion of liability – waiver of right to claim – your assumption of risk – these conditions affect your legal rights.

I JUMP (Pty) Ltd, trading as “iJUMP Trampoline Arena” as the supplier of recreational services, sells all tickets and supplies all recreational services and facilities to you (the customer) including, but not limited to trampolining, trampolining lessons, equipment rental, the condition, layout, construction, design, maintenance and use of trampolines and surrounds and any other associated sporting activities or similar leisure time pursuits (“the recreational activities”) in the iJUMP Trampoline Arena venue subject to the following conditions:

iJUMP, its employees, directors and agents are not liable to the customer, his/her dependants or legal representatives for personal injury or death suffered by the customer because the recreational activities were not supplied with due care and skill or were not reasonably fit for their purpose or because of negligence, breach of contract, statute or statutory duty by iJUMP.

By purchasing a ticket or by using any of the facilities at the iJUMP trampoline arena venue the customer is deemed to agree to these conditions.

(i) The customer acknowledges that the recreational activities are potentially dangerous, with many inherent risks and hazards and as a consequence personal injury and even death may occur and the customer assumes and accepts all such risks and hereby waives the right to sue iJUMP trampolines for any personal injury or death in any way whatsoever caused by or arising from the customer’s participation in such activities.

(ii) The customer further acknowledges and agrees that due to the nature of the recreational activities, it would be unreasonable for iJUMP to be in any way responsible for any injury to or death of the customer and the customer hereby, to the full extent permitted by law, waives all of his or her legal rights of action and fully releases iJUMP and it employees, directors and agents for any loss, damages, injury or death howsoever arising out of or in relation to the participation of the customer in the recreational activities conducted or organised by iJUMP including without limitation, liability for any negligent or tortious act or omission, breach of duty, breach of contract or breach of statutory duty  on the part of iJUMP, its office bearers, directors, employees or agents.

The customer further acknowledges and agrees that he or she has undertaken the recreational activities freely, voluntarily and absolutely at his or her own risk and with a full appreciation of the nature and extent of all the risks involved in the recreational activities. This waiver shall bind the customer and his or her personal legal representatives.

NOTE: The change to your rights, as set out in or on this waiver, does not apply if your injury or death is due to gross negligence on the part of iJUMP.
The customer agrees to pay the cost of and authorises iJUMP to take all steps it considers reasonably necessary to protect his/her welfare in the event of personal injury, including the administration of any emergency medical treatment and ambulance transportation.

iJUMP trampoline arena has the right to refuse entry to use the facilities to you if it is deemed that you are a danger to yourself, the iJUMP staff or other customers.

Children must be at least 7 years of age to use the facilities at iJUMP trampoline arena, and when less than 12 years of age, be supervised by a responsible adult.

Use of the iKIDZ facilities at the iJUMP trampoline arena is limited to children between the ages of 2 and 6 years of age. All children are to be supervised by a responsible adult at all times. Where you are responsible for such children you agree to be bound by these conditions on their behalf and you will directly supervise them at all times.

Participants must be in good health and free from any adverse medical conditions. For safety reasons, pregnant women, customers with pre-existing health issues or wearing casts are not permitted on the trampolines. If in doubt please seek medical advice.

You must comply with all signs or other directions of iJUMP trampoline arena. iJUMP may suspend or cancel your access to the recreational services in its absolute discretion for non compliance with these conditions, or for reckless or careless conduct. In particular, you agree that:
(a) mobile phones must not be used whilst engaged in the recreational activities;
(b) food or drink must not be consumed whist engaging in the recreational activities;
(c) smoking, consumption of alcohol and chewing gum is not permitted anywhere within the iJUMP facilities.
(d) you will not be allowed to participate in any of the recreational activities if reasonably considered by iJUMP trampoline arena to be under the influence of alcohol or drugs;
(e)  you are aware of recommended warnings concerning forces and actions that could aggravate physical conditions such as pre-existing medical conditions, circulatory conditions, heart or lung conditions, recent surgeries, back or neck conditions, high blood pressure, spine, musculoskeletal, head injury, pregnancy, and/or any other medical condition not specifically mentioned herein. The use of all facilities, equipment, etc are used at own risk.

While in the iJUMP trampoline arena venue you consent to images and video being taken for security or promotional purposes of yourself, your children or of children for whom you are responsible and further acknowledge that particpation is voluntary subject the Protection of Personal Information Act 4 of 2013 (“POPI”).

The weight limit for an individual user is 110 kg. iJUMP trampoline arena recommends that if you have weight-related concerns you should consult your health services provider and receive medical clearance before engaging in trampoline jumping at iJUMP Trampoline arena.

We advise that participants under 110cm in height only use the dedicated iKIDZ area or an area specifically set aside by iJUMP for this purpose.

All tickets remain the property of iJUMP and cannot be transferred or resold. They are valid only for the date shown and are void if tampered with.

The customer must comply with all signs or other directions of iJUMP and it may suspend or cancel the customer’s access to recreational activities at the iJUMP venue in its absolute sole discretion for non compliance with these conditions, or for reckless or careless conduct.

If you purchase a ticket for the use of the trampoline or any other facilities at the iJUMP trampoline arena venue on behalf of another person, you agree that you make that purchase as the authorised agent, guardian or ward of that person so that he/she will be bound by these conditions.

Dispute Resolution

a. Any dispute regarding these Terms and Conditions will be resolved in terms of South African law.

b. The successful party in any dispute will be entitled to all legal costs incurred (often referred to as attorney-client costs).

c. Any dispute arising out of, or in connection with, this Agreement shall be finally resolved under the Rules of The Arbitration Foundation of South Africa (“AFSA”) and under the direction of its Secretariat, by one or more arbitrators appointed according to its Rules.

No refunds or cancellations on bookings are accepted.

Overview

iJUMP (‘iJUMP’, ‘we’ or ‘us’) is a Company that provides recreational activities to the public which are considered to be extreme sports (and also fun). Please read our terms and conditions carefully as they govern your relationship with us.

Summary of important points

While you must read the entire Terms and Conditions please take special note that:

1. iJUMP activities can be dangerous. Be careful and listen to the instructions of the iJUMP staff.

2. Don’t carry any possessions with you.

3. Tell us of any relevant medical condition that you have (and if you have one your doctor must have agreed that it is still safe to do the iJUMP activities). It is the Participants responsibility to inform the iJUMP staff of any pre-existing medical condition that they have prior to utilising the facility (and if you have one your doctor must have agreed that it is still safe to do the iJUMP activities).

4. You indemnify iJUMP and all their employees from any damages (direct or indirect) which you, your child or any other person/child may suffer as a result of going on the activities from the utilization of the facilities.

5. If, for example, you book for 10 people but only arrive with 8 people, you will still pay for 10 people.

6. If you want to ensure that you have a booking then you need to book and pay online. iJUMP cannot guarantee that you will be able to participate in the activities if you do not make a booking.

7. Please read our refunds terms below to see when we provide a refund.

Your Booking

1. You must provide your relevant details when using our Web Site to book activities. You agree that the information you provide will be complete and accurate.

2. All bookings will only be confirmed after receipt of a 100% payment into the iJUMP bank account and proof of payment has been emailed to us. NB: Your booking is not confirmed until payment has been received.

3. iJUMP cannot guarantee that you will be able to participate in the activities if:

* You did not book, or

* You did not book for enough people, or

* You did not book for the right activities.

4. VAT and discount

a. All prices on our Web Site are inclusive of VAT.

5. Payment options accepted

Payment may be made via Visa, MasterCard credit cards or by bank transfer into the iJUMP bank account, the details of which will be provided on request.

6. Online credit card acquiring and security

a. Online credit card transactions will be required for all booking payments via PayPal who are the approved payment gateway for iJUMP.

b. iJUMP uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no stored on credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details

The details of customers who opt in to receive marketing communication from iJUMP will be stored by iJUMP separately from card details which are entered by the client on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is in South African Rand (ZAR).

9. Refunds

9.1 Refunds on individual jump sessions

a) No refunds are allowed.

b) If you do not appear on the day then you will forfeit your booking and no refund will be made.

c) If you arrive with less people than you booked for, you will not receive a refund.

d) There are no refunds if you or a member of your group arrive to participate but change your mind once you have been through the safety briefing (for example if the risks are too big for you) and decide not to participate.

9.2 Refunds on Party Bookings

iJUMP requires full upfront payment when making a party booking. The iJUMP party organiser will allow you, as the customer, one opportunity to amend the booking under the following conditions.

In the event that you wish to cancel your booking or reduce the number of people attending the party –

a) A 75% refund will be issued if iJUMP is notified at least 14 days prior to the booked start time of the party. Refunds will not apply should the amended booking fall below 10 attendees. A minimum package charge for 10 attendees will apply which is not refundable.

b) A 50% refund will be issued if iJUMP is notified at least 7 Days prior to the booked start time of the party. Refunds will not apply should the amended booking fall below 10 attendees. A minimum package charge for 10 attendees will apply which is not refundable.

c) Any cancellation falling within 7 days of the booked start time will not be eligible for any refund. 

In the event that it proves necessary to close the Activities for reasons beyond the control of iJUMP and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances iJUMP may, but shall not be obliged to, offer alternative dates or times at reduced rates.

10. Responsibility

iJUMP takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution.

11. Exclusions of Liability

a. We will not be responsible for any damage you suffer if the reason for the damage is your failure to provide complete or accurate information to us (such as the wrong name, email address, age, health status, special dietary requirements or telephone number).

b. Our facilities are open to the public and so we cannot police the facility to make sure that your valuables are not stolen or damaged. Things like cell phones, wallets and jewellery should be left in the boot of your car, as they can fall out or result in you getting hurt and you agree not to bring them along and you also agree not to hold us responsible if they do get stolen or result in you getting hurt.

c. Since these are extreme sports it is important that you have no medical condition which would make it unwise for you to participate in our activities. If you are unsure whether you should participate or not please DON’T ask our team – they are not doctors and cannot give you medical advice. Please contact your doctor and ask them for their advice instead. By signing this form you are declaring that you are not aware of any medical condition (this includes a mental condition such as an extreme fear of heights or being intoxicated or under the influence of drugs) which could compromise your safety and the safety of other participants.

d. Because these types of activities are dangerous you agree to indemnify us and all of our employees and agents from any claim for damages you may suffer as a result of being hurt in some way while participating in these activities. You also agree that your dependents cannot hold us liable for any damages (whether direct or indirect) which they may suffer.

12. Children

a) iJUMP often has groups of children that come and enjoy the activities at our arenas. If you are bringing children to our arena then our general indemnity applies to you and the children you represent.

b) Use of the iKIDZ facilities at the iJUMP trampoline arena is limited to children between the ages of 2 and 6 years of age. All children are to be supervised by a responsible adult at all times.

c) By making a booking you agree that you are the responsible adult for the children and that you have obtained the guardian’s consent for the child to participate in the activities at iJUMP.

13. Security of your information

We use the iJUMP Booking System to book for the activities and utilize industry standard security measures to maintain the confidentiality of your information. Please go to their web site for more information on their security policies and their privacy policy.

14. Intellectual Property

All intellectual property (this includes copyright, patents, designs, trademarks and disclaimers) contained in the Web Site is either our property, your property or the property of a third party and is not in any way licensed or sold to you. No intellectual property (such as a copyright license) is sold by means of our Web Site. You may not copy our Web Site or any of our intellectual property without our written consent.

15. Disputes

a. Any dispute regarding these Terms and Conditions will be resolved in terms of South African law.

b. The successful party in any dispute will be entitled to all legal costs incurred (often referred to as attorney-client costs).

c. Any dispute arising out of, or in connection with, this Agreement shall be finally resolved under the Rules of The Arbitration Foundation of South Africa (“AFSA”) and under the direction of its Secretariat, by one or more arbitrators appointed according to its Rules.

16. Variation of all Terms and Conditions Due to various factors such as changes in legislation we will amend or change these General Terms and Conditions and the other Terms and Conditions from time to time. Please pay careful attention to the version number of the Terms and Conditions when making any booking as you will be bound by the most recent set of Terms and Conditions.

17. Country of domicile

This website is governed by the laws of South Africa and iJUMP chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature, Shop 4 & 5, Clearwater crossing, Strubensvalley, Roodepoort, 1724.

iJUMP Contact Details
Email: info@ijump.co.za
Telephone: 011 086 6720

PRIVACY POLICY

Your privacy is important to iJUMP. We are committed to providing a high level of privacy in relation to all personal information that is collected by us.

YOUR CONSENT

You consent to your personal information being collected, stored, complied, shared and used in accordance with the privacy policy by visiting our website, by entering into a competition on our website, by purchasing our products and/or services on the website and/or by providing us with your personal information on the website.

INFORMATION WE COLLECT

We collect both personal and non-personal information from you. When we use the phrase “personal information” we mean information that is associated with your name.

How Information Is Collected.

By Asking. On our site, we may ask you to give us information. If you want to sign up for our mailing list, we will ask for your e-mail, mobile number, or mailing address. If you sign up for sweepstakes, we will ask for information like your first and last name, e-mail address, and phone and mobile number. If you compete in our contests, we’ll ask you for your name, phone and mobile number, e-mail address, street address, birthday, along with pictures of you.

Cookies. Each time you visit our website, our web server automatically recognises your domain name and what type of browser you are using, by using “cookies,” which are small text files on your computer that identify you as a unique user. These help us measure your activity and personalise and improve your experience at iJUMP. If you don’t want us to use cookies, you can set your browser to delete them, or you can manually delete the cookies. If you do this, you might have trouble accessing and using some of iJUMP’s web site pages.

Web Beacons. We also use web beacons, which let us count and recognise users who visit our website. This lets us see if you respond to e-mails that we sent to you by clicking on a link in the e-mail, so we can know whether the e-mails we send are effective. If you don’t want web beacons in the e-mail, you can turn off HTML display of the e-mail.

IP Address. When you visit our site, we also collect and save the Internet Protocol address of the device you are using, like whether you are using a personal computer or a mobile device.

Geo-location. Geo-location technology refers to technology that lets us determine your location. We may ask you to manually provide precise location information on our website, or to enable your mobile device to send us precise location information. We may also automatically use information from your web server or computer to determine general location information, such as the city in which you live.

You agree and recognise that information provided may be susceptible to the provisions of the Regulation of Interception of Communications Act 70 of 2002. As such, we may possess the right to intercept, read, monitor, block, delete, and/or close the information provided on or in relation to the website.

WHAT WE DO WITH YOU INFORMATION

When you provide us with your name, e-mail address, and street address, we may add your information to our mailing list and we may send you e-mails and mailings announcing product information, promotional events, or updates to our Web site. If you give us your birth date, we may also send you a special gift on your birthday by e-mail or postal mail. If you don’t want to get anymore e-mails or mailings, send an email to marketing@ijump.co.za with your e-mail. If you don’t want to wait on the phone to opt-out of our e-mails, you may also click on the opt-out link at the bottom of each e-mail. Our website also has sweepstakes and other promotions, and we may let you submit your information electronically. If we do this, we will use the information you provide to conduct the promotion.

We may also use your information for the purpose of compiling non-personal statistical information about browsing habits, click-patterns and access to the Website.

HOW WE SHARE YOUR INFORMATION

We may share your information in the following ways.

  • Sharing Your Information with Service Providers. We may share your information with companies or individuals that provide us with services. These services may include, among other things, helping us to provide services that you request, to create or maintain our databases, to research and analyse the people who request products, services, or information from us, to prepare and distribute communications, to respond to inquiries, or to process payments.
  • Law Enforcement and Legal Process. We may report to law enforcement agencies any activities that we think may be unlawful. For example, we may provide information to law enforcement agencies if we believe that you have violated our polices, or the release of your information may protect the rights, property, or safety of iJUMP, or another person.
  • Sharing Your Information as Permitted By Law. We may share your information with others as required by, or permitted by, law. This may include sharing your information with government entities, or third parties in response to subpoenas, court orders, or other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.
  • Business Transition. If we, or any portion of our assets, are acquired, we may share all types of information with the acquiring company.
  • Interest-Based Advertising. iJUMP participates in interest-based (online behaviour) advertising. This means that a third party may use technology, such as a cookie on your browser or a web beacon, to identify you on our website so that they can provide advertising about products and services tailored to your interest. You may see advertising on our website tailored to how you browse or shop, or you may see advertising for iJUMP products on other websites based on your browsing behaviour across different websites.
  • Blogs, Online Postings, and Testimonials. We may decide to let users share comments, postings, reviews, testimonials, or other information. If you choose to submit this type of information to us, the information you submit may be available generally to the public. Information you provide in these areas may be read, collected, and used by others who access them. If you decide to write a review about an iJUMP product on Facebook or another social media website, remember that this information is governed by Facebook or the other website’s privacy policy and this information may be viewed by the general public.

Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside iJUMP, unless you have authorised us to do so, or unless we are required to do so in terms of the Protection of Personal Information Act 4 of 2013 (“POPI”) or any other applicable legislation.

Where a disclosure of your personal information has been made to any third party, iJUMP will keep records of such third party disclosure and will ensure that all such third parties sign written agreements protecting the confidentiality of such personal information as provided for in POPI.

NO SALE OF PERSONAL INFORMATION

Under no circumstances will iJUMP sell or receive payment for licensing or disclosing your personal information.

STORAGE OF PERSONAL INFORMATION

You agree that we may store your personal information in South Africa, or where we have concluded suitable agreements with third parties which comply with the relevant provisions of POPI allowing for the storage of personal information.

The details of customers who opt in to receive marketing communication from iJUMP will be stored by iJUMP separately from card details which are entered by the client on Virtual Card Services’s secure site. For more details on Virtual Card Services refer to http://vcs.co.za.

HOW WE SECURE YOUR INFORMATION

We take reasonable and appropriate measures to help keep your information secure, and to help prevent it from becoming disclosed to people who we didn’t mention in this policy. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we can’t promise, and you shouldn’t expect, that your information will be secure in all circumstances.

ACCESS AND CORRECTION

The security of your information is important to us. The information we have collected about you cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

You may access your information at any time. If you would like to know what information we hold about you, please contact us. If you discover that there is an error or information is missing, please notify us and we will try to correct or update the information as soon as possible.

We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.

If you would like to talk to us about this, or if you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact: info@ijump.co.za

COMPLAINTS ABOUT PRIVACY

If you have any complaints relating to online privacy issues on our websites, please notify iJUMP. While iJUMP accepts no liability for any material or links posted to the service, we will investigate all complaints.

CHANGES TO OUR PRIVACY POLICY

From time to time we may amend or update this privacy policy. When this occurs, we will post the new version of the privacy policy on our website. We encourage you to periodically review this privacy policy so that you remain informed as to how we are protecting your personal information.